Educate / Equip / Explore - (214) 219-2500
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Tailwaters staff showing waders to a customer during a private outfitting appointment

TAILWATERS FLY FISHING CO.

PRIVATE OUTFITTING

Appointments
Mon – Sat, 9:00am – 6:00pm
Where
In store or virtual
Call the shop
(214) 219-2500

What Is a private outfitting appointment?

Ever make the trip to a fly shop or other specialty retailer, the store is busy, and you don’t receive the service you expected? This can be particularly frustrating when you are on a mission to cast rods, fit waders and boots, or any other time-consuming visit that requires real hands-on professional assistance. Please consider making an appointment with a member of our sales team to ensure this disappointing experience does not happen to you.

Our outfitting appointments are a great way to schedule a private meeting with our staff from the shop and/or the travel department to ensure you are given personalized service and get exactly what you need for your next trip or day on the water. This concierge service allows us to properly staff the shop for your visit, ensure you are with the most qualified salesperson, pull recommended products in your size, and generally make the most out of your shopping experience.

Please consider making an appointment if you are shopping as follows:

  • Getting outfitted for destination travel
  • Need to get sized for waders and boots
  • Want to demo or cast rods
  • Plan to have reels rigged with backing or new lines
  • Need assistance with a sizable fly selection

WHEN CAN YOU SCHEDULE AN OUTFITTING APPOINTMENT?

Outfitting appointments can be scheduled anytime there is availability, from 9:00am – 6:00pm, Monday – Saturday. We can sometimes handle earlier-in-the-morning or Sunday appointments as well. The goal is to be flexible and offer the best customer service possible to maximize your time and investment with us.

Casting a fly rod at the counter with a Tailwaters sales associate
Photographs advance every four seconds. Use the buttons or left and right arrow keys to browse. Home shows the first photograph; End shows the last. Browsing pauses automatic playback. Press Space on the controls group to toggle playback; it resumes after focus leaves.Photograph 1 of 2: Casting a fly rod at the counter with a Tailwaters sales associate
Anglers geared up on the beach at a saltwater destination
Photographs advance every four seconds. Use the buttons or left and right arrow keys to browse. Home shows the first photograph; End shows the last. Browsing pauses automatic playback. Press Space on the controls group to toggle playback; it resumes after focus leaves.Photograph 1 of 2: Anglers geared up on the beach at a saltwater destination

ALREADY BOOKED A TRIP WITH OUR TRAVEL DEPARTMENT?

When clients book a trip with our travel department, we want to make it convenient and affordable to also earn their business in the shop when getting geared up. High end, concierge-style service, detailed and user-friendly pre-trip planners, and other online resources are the ways in which we cater to our travel clients to make their experience a “trip of a lifetime.”

Upon depositing your trip, you will be contacted by a member of our team to schedule an in-store or virtual Private Outfitting Appointment with a dedicated staff member. During the meeting, you will review the pre-trip planner and outfitting guide, as well as our Destination Specific Shopping assortment for your destination and make recommendations for what you need to be best prepared for your trip.

VIRTUAL OUTFITTING APPOINTMENTS

For virtual outfitting appointments, we will fill a shopping cart online with our recommended purchases for your review. Upon completion of the transaction, all purchases will be shipped free of charge or hand delivered locally.

Remember, a member of our team will always be available for private meetings to assist with further consultation, rigging, and other trip preparation. We very much look forward to scheduling some dedicated and uninterrupted time with you in the shop soon.

An open fly box packed for a trip
Photographs advance every four seconds. Use the buttons or left and right arrow keys to browse. Home shows the first photograph; End shows the last. Browsing pauses automatic playback. Press Space on the controls group to toggle playback; it resumes after focus leaves.Photograph 1 of 2: An open fly box packed for a trip

HOW DO YOU SCHEDULE AN OUTFITTING APPOINTMENT?

Book an appointment

Simply call the shop at (214) 219-2500 and ask any sales associate to schedule an appointment. After a few simple questions to quantify your shopping mission, we can get something on the books when it works best for you. You can also email us at tailwaters@tailwatersflyfishing.com to get the scheduling process started.